PROFILE

HUMAN SERVICES ADMINISTRATOR/ CONSULTANT, evaluates, assesses, coordinates, and plans with individuals and community agencies to provide direct access to tools that benefit the needs of the community.  As a Human Service Consultant/Advocate, the use of these skills along with the passion and empathy are essential tools for providing quality services to our community.

 

EDUCATION

PhD-Philosophy of Human Services, Walden University (2014-current)

MA-Human Services, Executive Leadership, Liberty University, April 2012

BA-Public Administration, Evergreen State College, June 2009

AAS-Paralegal Studies, Tacoma Community College, May 2000

 

SKILLS SUMMARY (Administrative)

  • Fifteen years-organizational experience in developing training, administering and implementing procedural plans for different agencies (private and public)

  • Eight years as a Job Trainer.

  • Eight years as a Life Skills Coach.

  • Fifteen years as a Human Service Specialist.

  • Seven years as a program coordinator working with multi-diverse populations.

  • Twelve years of social advocacy experience working with disadvantaged populations.

 

SKILLS SUMMARY (Technology)

  • Fifteen years of advanced training working with Microsoft Office software (Word, Excel, PowerPoint, Access, Outlook, and Windows Live Mail).

  • Fifteen years of training working with Microsoft Operating Systems (Microsoft 2000, XP, Vista [OS], Windows 7/8).

  • Efficient working knowledge of Mac software and operating systems.

  • Four years of multimedia experience (video presentations).

 

PROFESSIONAL CAREER EXPERIENCE

Admin/Paralegal, Cynthia Burchfield Law, Tacoma, WA 01/2000-8/2009

  • Successfully implemented new programs that allowed for a more efficient client interaction and networking.

  • Facilitated client meetings for over 150 clients on a monthly basis.

  • Coordinated with clients, and public agencies for efficient collaboration of services on a monthly and yearly basis.

  • Advance knowledge in Labor & Industry laws and regulations.

  • Advance knowledge in Disability Law (especially, Social Security Administrative Disability laws).

  • Displayed excellent verbal, written, and organizational skills.

  • Performed case managerial work for a diverse disability population.

 

Security Director, Lakewood Towne Center, 4/2005 – 5/2007

  • Implemented training programs and procedures for all staff officers (10-15).

  • Provided disciplinary counseling for staff members.

  • Provided monthly training awareness programs for all managers within the Lakewood community.

  • Handle all scheduling and expense accounts for the Lakewood community center.

 

Employment Intake Counselor, Kansas Dept. of Employment, 5/1980 – 8/1982

  • Established in-depth job case analysis for client-based employment.

  • Evaluated case-by-case assessment of client job skills for employment.

  • Provided on the job training for a monthly caseload of twenty to thirty disadvantage families/per month (for CETA-programs).

 

CAREER WORKSHOPS

  • People of Color (Diversity) Conference, Spokane WA, 4/2009

  • Grant writing workshop, The Evergreen State College, Spring/2009

  • Meyers-Briggs Type Workshop, Liberty University, 5/2011

  • Domestic Violence Training Workshop, YWCA, Tacoma WA, 3/2014

  • Domestic Violence Perpetrator Training, Tacoma WA,  7/2014

 

ASSOCIATIONS & AFFILIATIONS

  • Elite-Networking Group, Tacoma Goodwill Industries, 4/2009 – 2/2013

 

AWARDS & ACCOMPLISHMENTS

  • Honorary Lifetime Membership & Achievement in Social Diversity, 11/2008

  • Certificate, Community Protection Training, 4/2009

  • Tutor youths in creative writing and poetry (Art Therapy) 2008/09

  • Domestic/Perpetrator Training Workshops (Certifications) 3/14 & 7/14

  • Writer, Author, & Poet